Return & Refund Policy

At BeanAxe Coffee, customer satisfaction is our priority. As coffee is a food product, we do not accept returns or exchanges once an order has been delivered unless the product arrives damaged, defective, or incorrect.

If your order is damaged during delivery or you receive the wrong item, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the product and packaging. After verification, we will arrange a replacement or issue a refund where applicable.

Refunds, if approved, will be processed to your original payment method within 5–10 business days.

For assistance, contact us at:
Email: beanaxe26@gmail.com